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Quality Assurance

20-623-13 Certificate (C) 15 Credits Not Financial Aid Eligible Locations*: Appleton, Chilton, Online, Oshkosh

*Some general education courses may be available at multiple locations.

This certificate will give you the skills you need to be an effective quality technician. You’ll learn about a variety of quality concepts and tools, along with the weights and measures you’ll use to evaluate results. Your training will also focus on the inspection and testing techniques you’ll use to conduct quality audits. You’ll gain a solid understanding of continuous improvement processes.

COURSE LIST

Course Title
Course Number
Credits
QAT-Metrology
10-623-163
3
Focuses on the science of weights and measures through description, selection and understanding of the use of and evaluation of measurement results of: hand & optical tools, gauges, coordinate measuring machines, electronic measuring equipment, weights-balances-scales, hardness testing equipment, surface plate equipment, surface analyzers, force measurement, angle measurements.
Statistics for Six Sigma
10-623-196
3
Covers tools needed in the measure, analyze and control phases of Define, Measure, Analyze, Improve and Control. Confidence intervals, hypothesis testing, statistical inferences and measurement system analysis are examples.
Inspection & Testing
10-623-118
3
Offers the student a practical means to plan and use inspection systems to collect meaningful data to assess and improve the overall approach to meeting customer standards.
Quality Audits
10-623-115
3
Introduces types of and reasons for audits. Students learn how to conduct an internal audit and to describe and apply various auditing tools and techniques such as checklists, interview techniques, record/document review, and tracing.
Preventive & Corrective Action
10-623-117
3
Focuses on development of preventive actions using a variety of quality tools to uncover true root causes of problems. Also deals with corrective actions such as nonconforming material identification and review processes.

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