Hotel and Restaurant Management
Program Code: 10-109-2
Print Program Overview and Courses
Associate Degree: 2 Years, 67 Credits
Financial Aid Eligible
The broad fields of hotel and restaurant management are growing rapidly. Hotel and restaurant management are vital elements of Wisconsin's economy as well as the economies of our nation and the world. The Hotel and Restaurant Management program will train you to enter hospitality areas including lodging, food and beverage, meeting planning, tourism, and recreation.
Customer service, room operations, dining room and food service operations, first aid and cardiopulmonary resuscitation (CPR), and marketing and advertising are some of the topics you will explore in this program. In addition, you will learn strategies for selling to convention organizers and businesses. You will also learn how to coordinate tourism efforts for communities. Hospitality for handicapped patrons will be discussed to prepare you to accommodate their unique needs. Internships will give you the opportunity to apply your skills in a real work setting.
Program Summative Assessments
- Demonstrate adaptation to change.
- Use critical and creative thing to solve problems, resolve conflict, make decisions and complete tasks.
- Work cooperatively in a team environment.
- Communicate in ways that honor diversity.
- Demonstrate personal integrity through ethical and responsible behavior.
Program/Plan Admission Requirements
- Hospitality Supervision (Training Video)
- Food, Beverage & Labor Cost Controls (Written Final)
- Catering & Special Event Planning (Planning & Executing an Event)
- Principles of Group Sales (Sales Video)
- Completion of Hospitality Internships 1 & 2
Note: ACCUPLACER Reading score of 54 or greater and ACUPLACER Sentence Skills score of 83 or greater or completion of equivalent Program Prep course is required prior to registering for core classes.
Hotel and Restaurant Management graduate will demonstrate:
- Emerging management skills including leadership, teamwork, communication, problem solving, technology, safety & security, and human resources for day-to-day operations of hotels, motels, restaurants, and other tourism-related businesses. Completion of Hospitality Internships 1 & 2
- Guest satisfaction and customer service skills. Catering & Special Event Planning (Planning & Executing an Event)
- Show organizational skills in planning and maintaining costs utilizing quality controls to meet operational goals. Food, Beverage & Labor Cost Controls (Written Final)
- Entry-level skills related to marketing and selling principles, including attracting new and retaining existing customers. Principles of Group Sales (Sales Presentation)
- Entry-level skills essential in planning and coordinating meetings, special events, and catered functions for businesses and guests. Catering & Special Event Planning (Planning & Executing an Event)
- Emerging instructional skills to train entry-level hospitality employees. Hospitality Supervision (Training Video or Live Training Demonstration)
The Hotel & Restaurant Management graduate will obtain National Restaurant Association (NRA) SERVSAFE sanitation certification, Responsible Beverage Certification, American Heart Association (AHA) First Aid, CPR & AED Certification.
Program Offered at This Location
Helpful High School Courses
- Appleton—1825 N. Bluemound Drive
High school courses in English, speech, business, computers, math, marketing, and foods will be useful.
Chef Jeff Igel
Fox Valley Technical College
1825 N. Bluemound Drive
P.O. Box 2277
Appleton, WI 54912-2277
For additional program/admission information, View Program Plan.