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Hotel and Restaurant Management
Program Code: 10-109-2

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Associate Degree: 2 Years, 67 Credits
Appleton Campus

Financial Aid Eligible

Career Opportunities

The broad fields of hotel and restaurant management are growing rapidly. Hotel and restaurant management are vital elements of Wisconsin's economy as well as the economies of our nation and the world. The Hotel and Restaurant Management program will train you to enter hospitality areas including lodging, food and beverage, meeting planning, tourism, and recreation.

Program Description

Customer service, room operations, dining room and food service operations, first aid and cardiopulmonary resuscitation (CPR), and marketing and advertising are some of the topics you will explore in this program. In addition, you will learn strategies for selling to convention organizers and businesses. You will also learn how to coordinate tourism efforts for communities. Hospitality for handicapped patrons will be discussed to prepare you to accommodate their unique needs. Internships will give you the opportunity to apply your skills in a real work setting.

FVTC Employability Essentials
  • Adapt to change.
  • Think critically and creatively
  • Work collaboratively
  • Communicate effectively and respectfully
  • Act responsibly

Program Summative Assessments
  • Hospitality Supervision (Training Video or Live Training Demonstration)
  • Introduction to Hospitality & Hospitality Supervision (Portfolio)
  • Food, Beverage & Labor Cost Controls (Written Final)
  • Catering & Special Event Planning (Planning & Executing an Event)
  • Principles of Group Sales (Sales Presentation)
  • Completion of Hospitality Internships 1 & 2

Program/Plan Admission Requirements

Note: ACCUPLACER Reading score of 54 or greater and ACUPLACER Sentence Skills score of 83 or greater or completion of equivalent Program Prep course is required prior to registering for core classes.

    Program Outcomes

    Hotel and Restaurant Management graduate will demonstrate:

    • Emerging management skills including leadership, teamwork, communication, problem solving, technology, safety & security, and human resources for day-to-day operations of hotels, motels, restaurants, and other tourism-related businesses. Completion of Hospitality Internships 1 & 2
    • Guest satisfaction and customer service skills. Catering & Special Event Planning (Planning & Executing an Event)
    • Show organizational skills in planning and maintaining costs utilizing quality controls to meet operational goals. Food, Beverage & Labor Cost Controls (Written Final)
    • Entry-level skills related to marketing and selling principles, including attracting new and retaining existing customers. Principles of Group Sales (Sales Presentation)
    • Entry-level skills essential in planning and coordinating meetings, special events, and catered functions for businesses and guests. Catering & Special Event Planning (Planning & Executing an Event)
    • Emerging instructional skills to train entry-level hospitality employees. Hospitality Supervision (Training Video or Live Training Demonstration)

    The Hotel & Restaurant Management graduate will obtain National Restaurant Association (NRA) SERVSAFE sanitation certification, Responsible Beverage Certification, American Heart Association (AHA) First Aid, CPR & AED Certification.

    Program Offered at This Location

    • Appleton—1825 N. Bluemound Drive

    Helpful High School Courses

    High school courses in English, speech, business, computers, math, marketing, and foods will be useful.

    Contact Us

    Chef Jeff Igel
    Fox Valley Technical College
    1825 N. Bluemound Drive
    P.O. Box 2277
    Appleton, WI 54912-2277
    (920) 735-5643

    For additional program/admission information, View Program Plan.

    Will my credits transfer to a 4-year college?

    Students must follow the program curriculum in place at the time of enrollment into the program.
    If you have questions, contact your advisor.

    2014-15 Educational Program