Print Program Overview and Courses
Associate Degree: 2 Years, 69 Credits
Appleton Campus
Oshkosh Campus (1st year classes)
Financial Aid Eligible
Career Opportunities
As a computer support specialist, you work with freestanding and networked desktop computers. Your job, quite simply, is to deliver to your employers the productivity and efficiency promised by computer hardware and software manufacturers. You analyze information needs, identify alternative hardware and software solutions, plan and develop application systems, implement the systems, and train others to use the solutions effectively. In a small firm, you may be the sole support person for a computer system. A larger organization may employ you to train and consult with other IT areas.
Program Description
Your instruction in this two-year associate degree program includes an introduction to personal computers and the use of computer hardware and software in organizations. You master a variety of operating systems and software applications as well as computer hardware support.
Several computer labs at the Appleton and Oshkosh campuses are available for your use. Computers and popular software packages are used for instruction. The labs have open hours for you to practice on the software packages.
Program/Plan Admission Requirements
Program Outcomes
Upon successful completion of this program, you will be able to:
- Support, monitor and maintain desktop computers.
- Install desktop computers, printers and peripherals.
- Evaluate hardware and software and recommend improvements and upgrades.
- Develop and maintain technical documentation.
- Provide support and training for computer system users.
- Solve minor hardware and software problems.
- Manage computer support projects.
- Solve problems both individually and in a team environment.
- Communicate effectively with team members and customers.
Program Offered at These Locations
- Appleton—1825 N. Bluemound Drive
Helpful High School Courses
Algebra, geometry, keyboarding, communication arts, speech, computer courses, accounting and other business courses prepare you for this program.
Contact Us
To begin, during the Academic year (August 18 – May 18) contact:
FVTC-Appleton
Glen Orsburn
1825 N. Bluemound Drive
P.O. Box 2277
Appleton, WI 54912-2277
(920) 831-4364
orsburn@fvtc.edu
During Summer term (May 18 – August 18) contact:
FVTC-Appleton
Doug Waterman
1825 N. Bluemound Drive
P.O. Box 2277
Appleton, WI 54912-2277
(920) 831-4366
waterman@fvtc.edu
For additional program/admission information, View Program Plan.