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Interpersonal Communication 

Enhanced interpersonal communications can provide workplace balance, improve business relationships and help employees deal with stressful situations. A wide range of interpersonal communications services and seminars are available including, but not limited to:

Attitudes in the Workplace

Your attitude is your point of view, your frame of mind. It determines your choices, your communication approach, and your responses to people and situations. Personal power in the workplace comes from choosing a positive attitude that fosters enjoyment and competence and enables you to choose how you respond to others. Positive workers are optimistic, resilient, enthusiastic, and confident. Positive workers look for ways to help internal and external customers by finding opportunities to “pay it forward”. Learn the communication skills that demonstrate your positive workplace attitude.

Communication Based on Myers-Briggs Type Indicator (MBTI)

Effective communication is vital for successful workplace collaboration. People exhibit communication preferences based on their MBTI type. Knowing communication preferences based on type and exhibiting assertive/responsive communication skills can enhance one’s potential for successful communication. This training is a prelude to MBTI Conflict Resolution and Problem Solving.

Conflict Resolution Based on MBTI

Conflict is normal and useful within relationships and organizations if managed well. When managed well, conflict encourages creativity and innovation, solves problems, and fosters relationship growth. When not managed well, conflict can be destructive to both organizations and relationships. Understanding our MBTI type can influence how we approach and manage type. This training follows Communication Based on MBTI.

Enhancing Interpersonal Behavior

People are different. In many personality conflicts, there is no realityonly individual perceptions of reality. In this interactive training, learn more about what triggers hostility and negative feelings, and the attitudes that often lead to them. Practice techniques that address these situations.

Interpersonal and Non-verbal Communication

Effective communication is the foundation for all successful personal and professional relationships. The ability to work with and get along with others is necessary in our families, our friendships, and today’s collaborative work environment. The successful communicator speaks appropriately by adapting to the needs, interests, and knowledge of the listener and listens attentively by using techniques that enhance understanding. Additionally, because listeners interpret messages in a large part based on nonverbal clues, good communicators are aware of the nonverbal messages they send and receive.

Interpersonal Communication—Fundamentals

This interactive training helps participants learn how to communicate more effectively in their work environment. Through analyzing their own and others’ styles, learn to better understand the nuances of communications. Participants learn strategies to enhance oral interaction, critical to productive discourse.

Interpersonal Communication—Advanced

While a company employs many people, quite often the public only meets one or two employees in the course of doing business. Each employee serves as an agent, good or bad, and makes an indelible impression and impact on the company’s reputation. In this interactive seminar, learn advanced communication strategies to make sure you project a positive image.

Interpersonal Communication Training Resources

To arrange on-site or customized interpersonal communication training, contact:

Fox Valley Technical College - Business & Industry Services
P: (888) 458-0449 | P: (920) 735-2525 | F: (920) 735-4771
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Business and Industry

   Maintained by:

   Katie Bocskor

   Last Modified:
   7/22/2013 10:55:17 AM

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