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EXCELerated Leadership Series 

The series of 4-hour modules builds the foundation for helping employees and teams align to the organization's strategic objectives by understanding the essential skills of motivation and communication. Learn how to increase an individual's productivity and accountability or a team's trust and commitment.

Training modules can be delivered:
  • In Classroom: 4 hours
  • Online: 1½ to 2 hours
  • Blended: 2 hours online + 2 hours classroom

EXCELerated Leadership Essentials Modules

A great foundation for effective leadership training.

Leading through Motivation   
  • Deal with team members on a day-to-day basis in such a way to maintain and enhance their self-esteem.
  • Base discussions about performance and work habits on behavior rather than on personalities and attitudes.
  • Involve team members in goal setting, problem solving and decision making.
Leading through Communication
  • See that communication is a two-way process.
  • Construct clear, concise messages in the interest of the listener.
  • Manage nonverbal behaviors to reinforce the intent of messages.
  • Listen actively to improve communication.
  • Create a climate of open communication.

View PDF of Leadership Essentials Training Informa

EXCELerated Productivity & Accountability Modules

Enhance leadership training by increasing these desired attributes in team members.

 Topic Description
Coaching Job Skills
  • Understand what coaching is, why it is important, and how it supports individual and company goals.
  • Prepare for a coaching session by using observation and analysis to build a plan for successful dialog. 
  • Use coaching as a way to build a valuable sense of teamwork between the team leader and team member.
Improving Work Habits
  • Recognize the difference between job performance and work habits.
  • Understand that unsatisfactory behaviors must be dealt with quickly and effectively.
  • Explain clearly and specifically the nature of the team members' unsatisfactory work habit while focusing on behaviors rather then attitude.
  • Use action plans and reviews to improve work habits and accountability.
Developing Performance Goals
  • Identify and set performance standards that are specific, measurable, attainable, results oriented, and time-framed using concrete active language.
  • Negotiate to develop performance standards for team members that address both desired results and team members' capabilities.
  • Monitor team members' progress toward their goals by holding review meetings.
Providing Performance Feedback
  • Base assessments on facts and behavior.
  • Assess performance and use positive feedback to motivate team members.
  • Gain team member participation and agreement with assessment.
  • Gain team member commitment to the change needed to improve performance.
Effective Discipline
  •  Use effective discipline to eliminate problem behaviors.
  • Communicate concerns in terms of behavior rather than perception or opinion.
  • Minimize defensiveness and focus on solutions.
  • Review performance to make sure the problem is resolved.
  • Manage nonverbal behaviors to reinforce the intent of messages.

View PDF of Leadership Essentials Training Informa

EXCELerated Trust & Commitment Modules

Develop these critical skills for effectively leading your team.

 Managing Complaints
  • Understand why team member complaints must be dealt with rather than dismissed.
  • Understand techniques used to determine underlying problems.
  • Manage various techniques to solve problems while maintaining a positive relationship with the team member.
 Resolving Conflict
  • Accept conflict as an inevitable part of all work situations and deal with it in order to maintain individual and team focus and productivity.
  • Recognize the positive and negative impacts of conflicts and leverage conflict to everyone's advantage.
  • Distinguish between the two major sources of conflict so that it can be resolved fairly and effectively.
  • Establish a cooperative atmosphere to resolve conflicts when they arise.
  • Understand the role of delegation.
  • Use a delegation process that ensures team member involvement.
  • Establish a team member's responsibility and authority for a delegated task.
 Supporting Change
  • Understand why change happens and how people react.
  • Involve team members in a change initiative by promoting their understanding and ownership.
  • Plan for individual and group follow-up that support the change process and reinforce personal and organizational goals.
 Communicating Up
  •  Understand the importance of framing all communication with the manager in terms of his/her self-interest.
  • Clearly link manager objectives with facts that support their plans and goals.
  • Work with the manager to uncover any questions or reservations he/she may have concerning the message.
  • Move conversations toward agreement with questions that focus on the benefits to be gained when the objective is reached.

View PDF of Leadership Essentials Training Informa

For more information, contact:

Dean Murzello, Trainer/Facilitator
Fox Valley Technical College
Management Development Department
(920) 996-2858  |
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