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Communication Skills

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Excellent communication skills are at the heart of good business practices. Explore a variety of training that focuses on improving written, oral, interpersonal, telephone, customer relations and international communication skills. Fox Valley Technical College’s customized approach and expert instructors assure immediate relevance to the job. 

Featured Customized Training


Active Listening & Assertive Speaking

Active Listening and Assertive Speaking training through Fox Valley Technical College provides the skills to effectively stand up for yourself. Learn to express your feelings, preferences and views, while at the same time respecting the opinions and rights of others. Leave the training with effective speaking and active listening skills that enable you to achieve your goals.

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Communication Coaching

Leaders, managers and frontline employees need to communicate effectively to get results. We offer one-on-one communication coaching services, which provide intensive, focused communication training. Our one-on-one sessions are designed to help each person face the facts and confront aspects of their own communication that may be creating barriers to success.

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Critical Core Communication Skills Spotlight

The *Critical Core Communication Skills* are workplace essential topics bundled into a series of modules ideal for employees at all levels. Each interactive session focuses on interpersonal, team, oral or written communication skills crucial to a collaborative and productive work environment. Modules can be offered as a single session or bundled into a customized training series.

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Impromptu Speaking & Networking Conversations

Learn to strike up a conversation, give a 30-second elevator speech or share information succinctly in business situations. Our customized training is designed for participants to learn how to speak more effectively in impromptu situations or when networking for business.

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International Communication

International communication training is designed for professionals interested in developing an understanding of cultural differences in societies and professional practices. Customized workshops will help you acquire the skills needed to work in today's global environment. Learners compare and contrast cultural patterns and cultural biases as they pertain to work-related practices.

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Interpersonal Communication

Enhanced interpersonal communications can provide workplace balance, improve business relationships and help employees deal with stressful situations. A wide range of interpersonal communications training and services are available including *Attitudes in the Workplace*, *Communicating Based on Type Indicators*, *Communication Coaching*, *Conflict Resolution* and other customized topics tailored to your needs.

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Public Speaking & Workplace Presentations

In order to be effective in today's workplace, you need to be able to communicate information in a variety of formats, including the often-feared and dreaded oral presentation, delivered for an audience. Learn how to best organize your information, practice and master effective delivery techniques, and conquer your fears and deliver winning presentations.

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Written Communication

Effective business writing skills are at the heart of good business practices. Effective use of language is critical to customer and associate communication. Writing foundations, business and email writing, producing technical manuals are just a few of the types of written communication training modules available.

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Facilitation Skills

Are you conducting meetings, solving problems with teams or implementing lean projects? Get results by learning how to balance the process and content needed to facilitate. Fox Valley Technical College provides skilled facilitators for your next meeting, problem solving or improvement project. We also provide customized facilitation training to build employee skills and improve meeting effectiveness.

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Interpretation & Translation

The need for professional language interpreters and translators is growing rapidly. FVTC has a bilingual resource network and business partners skilled at providing timely, confidential, and quality document translation and interpreter services. Interpreters and translators are selected based on their native fluency, linguistic skills, expertise, and sensitivity to the cultural anomalies of conducting business in another language. Services for multiple languages and cultures is available.

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Language & Culture

The FVTC Global Education & Services team provides training in Arabic, French, German, Hmong, Italian, Japanese, Mandarin Chinese, Polish, Portuguese, Russian, Spanish and intensive English. Training is customized and available in group setting or one-on-one to meet the needs of your busy global professionals.

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Telephone Techniques

Our customized training and seminars help you develop a telephone personality that creates a positive first impression and fosters goodwill. Learn the use of effective voicemail techniques and practice active listening skills that help you understand angry and confused callers.

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Workplace English

*Workplace English* is designed to provide training for adults whose native language is not English. Instruction from beginners to advanced can be offered at a company site. Training focuses on developing reading, writing, speaking, presentation and career skills through an English language acquisition experience. Workplace communication will be incorporated.

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BIS Graphic
Fox Valley Technical College
Business & Industry Services (BIS)
D. J. Bordini Center
5 N. Systems Drive
P.O. Box 2277
Appleton, WI 54912-2277

bi.services@fvtc.edu
www.fvtc.edu/bis
View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771  


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