Walking the Customer Service Talk
Hours: 4.00 | Estimated Cost: $169.00
Reach new milestones in your customer service. Find out what customers are seeking and detect unknown customer expectations. Discover the four customer service principles that make you excel. Deal with difficult situations to build customer loyalty.
- Realizing the legs that 'walk the talk' make slogans a reality
- Creating memorable experiences by giving away pickles
- Applying the technique of winning over difficult customers to your challenging situations