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Class: 91423 Active Listening and Assertive Speaking
State/Campus: 
Appleton Campus
Start Date: 
5/12/2017
Delivery Mode: 
In Person Classroom
Credits/CEU: 
0.10
City/Location: 
D. J. Bordini Center

End Date: 
5/12/2017

Total Hours: 
4.00

Fee: 
$159.00
 
Description:
In this seminar, you will gain a thorough understanding of the benefits and methods you can use to speak more assertively-to communicate your ideas in a positive, respectful way. You’ll also explore what it means to truly, deeply listen and what happens in the listening process. Gain valuable insight into how well you listen, and understand some of the non-listening behaviors that we all have learned over time, and often substitute for actual, deep listening. Speak more confidently and understand how to deal with others who engage in aggressive, passive and passive-aggressive communication that often can create barriers to effective communication in the workplace.

Please note: If you have attended Improve Interpersonal Communication, this seminar covers very similar content and may overlap information.

Meeting Times:
5/12/2017 - 5/12/2017 Friday 9:00 AM - 12:00 PM BC138B

Class Notes:
Materials and refreshments provided


 
   
Class: 95066 Response to Active Shooter Events and The Dispatcher Role
State/Campus: 
Public Safety Training Center
Start Date: 
2/16/2017
Delivery Mode: 
In Person Classroom
Credits/CEU: 
0.10
City/Location: 
Public Safety Training Center

End Date: 
2/16/2017

Total Hours: 
4.00

Fee: 
$25.00
 
Description:
Active Shooter events are a growing concern in both the public and private sectors. An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms, and there is no pattern or method to their selection of victims. Active shooter events are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Because active shooter events are often over before law enforcement arrives on the scene, individuals must be prepared both mentally and physically to deal with an active shooter situation. A critical element in effectively dealing with active shooter incidents relates to effective communication amongst all public safety responders. Public Safety Dispatchers play a critical role in an active shooter event. This four-hour presentation is designed to help you recognize warning signs related to active shooting events and effectively respond if violence occurs. Case histories, the public safety response to an event, actions you can take to prevent and prepare for a potential active shooter incident from a personal perspective and the role the public safety dispatcher plays during an ongoing active shooter incident will be discussed.

Meeting Times:
2/16/2017 - 2/16/2017 Thursday 7:30 AM - 11:30 AM PS151

Class Notes:
Students should bring note taking materials to class.


 
   
Class: 95068 Response to Active Shooter Events and The Dispatcher Role
State/Campus: 
Public Safety Training Center
Start Date: 
2/16/2017
Delivery Mode: 
In Person Classroom
Credits/CEU: 
0.10
City/Location: 
Public Safety Training Center

End Date: 
2/16/2017

Total Hours: 
4.00

Fee: 
$25.00
 
Description:
Active Shooter events are a growing concern in both the public and private sectors. An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms, and there is no pattern or method to their selection of victims. Active shooter events are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Because active shooter events are often over before law enforcement arrives on the scene, individuals must be prepared both mentally and physically to deal with an active shooter situation. A critical element in effectively dealing with active shooter incidents relates to effective communication amongst all public safety responders. Public Safety Dispatchers play a critical role in an active shooter event. This four-hour presentation is designed to help you recognize warning signs related to active shooting events and effectively respond if violence occurs. Case histories, the public safety response to an event, actions you can take to prevent and prepare for a potential active shooter incident from a personal perspective and the role the public safety dispatcher plays during an ongoing active shooter incident will be discussed.

Meeting Times:
2/16/2017 - 2/16/2017 Thursday 12:30 PM - 4:30 PM PS151

Class Notes:
Students should bring note taking materials to class.