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This second course stresses the importance of sound claims handling--from initial scope preparation through estimate preparation and loss settlement. Following a one-day review of accurate scoping technique, participants will use their knowledge and experience in the settlement of numerous case studies. Topics include: discrimination of unit costs, assessment of "like kind and quality," resolution of matching problems, determination of trade minimums and reasonable overhead and profit, file review techniques, and introduction to computerized estimating programs. Hands-on lab activities demonstrate practical strategies used to minimize repair costs to high-end materials. Intended for those who have completed PPT 101 or have moderate experience with property losses.

Materials and refreshments provided.