Skip to Main Content

Plan-Do-Check-Act (PDCA) Problem Solving

Hours: 16.00 | Estimated Cost: $700.00

The A3 model provides an excellent structure for problem-solving and strategic planning. Learn how this tool, developed by Toyota as part of its process improvement methodology, has helped transform the way organizations address workflow problems. Two-day sessions introduce A3 fundamentals and put the tools into practice through a case study and through practical application of a workplace problem. Each two-day session concludes with an applied project report, proposals, status reports and plans. Participants are encouraged to bring a problem statement to the training in preparation for the application exercise.

Additional Information

Learn About
  • Problem solving fundamentals
  • The A3 tool and understanding PDCA
  • Problem definition
  • Measuring performance
  • Visual management tools
  • Developing an action plan
Benefits & Outcomes
  • Understand how the A3 tool can assist with communication within your team
  • Improve employee performance by creating a culture that fosters critical thinking and problem solving utilizing a standard approach
  • Learn concepts through simulated activities
Module Options

**Module 1: Problem Solving Fundamentals**

  • Understanding PDCA (Plan-Do-Check-Act)
  • The A3 tool

**Module 2: Problem Definition**

  • Problem/Opportunity statements
  • Grasp the situation analyze and develop countermeasures

**Module 3: Measuring Performance**

  • Measures of success
  • Visual Management Tools

**Module 4: Developing an Action Plan**

  • What/Who/When
  • Check and adjust
Business and Industry Services

Fox Valley Technical College
Business & Industry Services (BIS)
D. J. Bordini Center
5 N. Systems Drive
Appleton, WI 54914-1655
View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771

Join us on LinkedIn