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Firefighter professional development

People in a classroom-Firefighter Professional Development

Firefighter Professional Development educational seminars provide training and education for fire professionals to build the knowledge and skills necessary for continuous growth in the fire fighting industry. Explore training options for opportunities to build skills in communication, leadership and problem solving.

Featured Seminars


Building the Skills of the Informal Leader

Hours: 6.00 | Estimated Cost: $219.00

Invest in the informal leaders in your organization - those who hold no formal title, but that people listen and respond to. This seminar will give the informal leaders hands-on skills to influence and coach others effectively. Develop and implement a personalized action plan to apply immediately in the workplace.

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Building Trust in Leadership

Hours: 4.00

Focuses on specific strategies to use immediately to build trust with those you need to influence. An optional 360-degree assessment provides feedback to identify leadership strengths and areas for improvement.

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Coaching and Feedback

Hours: 4.00 | Estimated Cost: $205.00

Focuses on advanced managerial communication skills so you can give negative feedback constructively and coach to empower others.

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Communication and the Customer Experience

Hours: 4.00 | Estimated Cost: $159.00

Emphasize the value of key customer service principles, including building rapport and relationships, communicating effectively, handling difficult situations, resolving concerns and achieving customer loyalty.

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Developing Emotional Intelligence

Hours: 4.00 | Estimated Cost: $169.00

In this seminar, explore emotional intelligence, best practices and develop personalized action plans to further enhance these abilities and traits.

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Developing Your Personal Leadership Style Using Myers-Briggs

Hours: 4.00 | Estimated Cost: $205.00

Demonstrates how to improve your leadership effectiveness by understanding yourself and the impact of your leadership style. Assess your personal style and develop a personalized plan to become a more effective leader.

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Effective Business Writing

Hours: 4.00 | Estimated Cost: $159.00

Focuses on fundamental written communication in the workplace: letters, memos, business writing, grammar, reports, editing and proofreading, style and audience may all be included.

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First Time Supervisor

Hours: 6.00 | Estimated Cost: $219.00

Covers key responsibilities and skills needed for today’s frontline leader, common pitfalls of new leaders, how to delegate effectively, and setting clear goals for yourself and others.

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Impromptu Communication

Hours: 4.00 | Estimated Cost: $159.00

Designed for participants to learn how to speak more effectively in impromptu situations. Participants will explore and practice communication styles and techniques, including assertive/response skills, formats for sending clear/concise messages, and giving and receiving feedback.

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Improve Interpersonal Communication Skills

Hours: 3.00 | Estimated Cost: $139.00

Learn strategies to enhance oral interaction critical to productive discourse. Participants will also learn about their own styles and others and how to make them work together in the workplace.

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Leadership Skills: Communicating for Results

Hours: 4.00 | Estimated Cost: $169.00

Focuses on basic human relations training in communication including the communication process, demonstrating one-way/two-way communications, overcoming barriers to communication, listening and body language.

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Leadership Skills: Developing Performance Goals & Standards

Hours: 4.00 | Estimated Cost: $169.00

Demonstrates how to effectively identify and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed using concrete active language.

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Leadership Skills: Leading Change

Hours: 4.00 | Estimated Cost: $169.00

Learn to unlock new potential to approach organizational change with greater confidence and competence, resulting in improved productivity. Establish the framework that helps the change initiative gain acceptance and reinforce personal and organizational goals.

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Leadership Skills: Resolving Conflict

Hours: 4.00 | Estimated Cost: $169.00

Learn how to establish a cooperative atmosphere to resolve conflicts when they arise and how to leverage conflict to everyone's advantage.

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Leading without Drama

Hours: 4.00 | Estimated Cost: $184.00

Leading without drama provides insight and strategies on how to end workplace drama and help boost employee morale, increase productivity, and move your organization forward.

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Managing Multiple Priorities

Hours: 3.00 | Estimated Cost: $184.00

Learn important time management skills when all of your projects are top priority. Focus on strategies for effective time management and create an action plan for success.

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Managing the Generation Mix and Difficult Behaviors Spotlight

Hours: 4.00 | Estimated Cost: $205.00

Brainstorm the difficult behaviors you are facing, from employees, clients or bosses and identify strategies to cure or cope with the behavior so you can get on with getting your job done.

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Motivating and Retaining the Millennial Generation

Hours: 3.00 | Estimated Cost: $169.00

Discover the characteristics of each generational group and learn methods to manage, motivate and lead them. Apply strategies to encourage each generation to work together toward common goals and to create harmony within an organization.

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Performance Discussions: Effective One-on-Ones

Hours: 4.00 | Estimated Cost: $184.00

Discover how to conduct effective one-on-one discussions with your employees to build trust, inspire professional development, align goals and provide employees with a sense of recognition and ownership.

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Personal & Workplace Leadership Certificate: A 4-Module Series Series

Hours: 12.00 | Estimated Cost: $775.00

Build leadership capability, improve personal performance and elevate your leadership to the next level. This four-part series delivers personalized learning and one-on-one coaching that focuses on key areas critical to success.

Seminar Series

  • Building Trust in Leadership
  • Developing Your Personal Leadership Style Using Myers-Briggs
  • Coaching and Feedback
  • Managing the Generation Mix and Difficult Behaviors
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Results-Oriented Communication

Hours: 3.00 | Estimated Cost: $159.00

Provides the skills to effectively stand up for yourself. Learn to express your feelings, preferences and views, while at the same time respecting the opinions and rights of others. Leave the training with effective speaking and active listening skills that enable you to achieve your goals.

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Supervision Seminar

Hours: 18.00 | Estimated Cost: $650.00

Improve your performance as a front-line supervisor or shop manager. Provides new and experienced supervisors the tools they need to motivate, communicate and direct their teams to meet organizational goals. These sessions are designed for all industries, including production, machine, maintenance and automotive shops.

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Telephone Communication Techniques

Hours: 4.00 | Estimated Cost: $159.00

Presents customer-focused techniques to improve workplace communication. Includes dealing with all customers' needs, voice control, taking messages and using voicemail.

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Workplace Leadership Certificate: Advanced 4 part Series Series

Hours: 12.00 | Estimated Cost: $695.00

Accelerate leadership effectiveness, improve critical thinking, elevate team interaction and increase your self-awareness. This advanced 4-part series is your chance to reflect, refocus and renew your skills to become a more effective leader.

Seminar Series

  • Leading without Drama
  • Managing Multiple Priorities
  • Advanced Myers-Briggs
  • Performance Discussions: Effective One-on-Ones
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