**Meeting the Customers Expectations**
- Road surface condition
- Passenger and cargo weight
- Performance requirements
**The Ins & Outs of Suspension/Steering Systems**
- Safety inspection vs. alignment inspection
- When to suggest or require parts replacement
- Comprehensive collision related component damage inspection
- Tire wear tells the story
**Knowing When the Alignment is Causing Problems**
- Caster, camber, toe review of effects
- Geometric centerline, thrust line and thrust angle
- Applying and understanding secondary angle information
- Body damage and suspension mounting locations checks
**Is the aligner working for you, or are you working for the aligner?**
- Mounting sensors, compensating correctly
- Procedures to obtain secondary angle information
- Using software features to save time and energy
- Steering wheel position sensor reset procedures
**Using, Modifying and Adding Specifications**
- Using specification tolerances to customize the alignment
- Changing specifications to make the adjustment easier
**Make the Adjustments Easier with the Latest in Aftermarket Solutions and Tools**