Microsoft Outlook Level 1

Hours: 3.00 | Estimated Cost: $99.00

Use Microsoft® Outlook® to manage email communications and schedule your appointments and meetings; manage your contact information; schedule tasks and create notes; customize message response options and organize your mail. Prerequisite: Basic knowledge of Windows® is recommended.

    Additional Information

  • Learn About
    * Navigating the Outlook interface
    * Creating, formatting and sending messages
    * Working with attachments and subfolders
    * Using the calendar, tasks and notes
    * Managing contacts
    * Creating personal views
  • Benefits & Outcomes
    * Save time viewing, creating and managing your emails, contacts, tasks and calendar
    * Learn shortcuts to increase productivity
    * Use search tools to easily find what you are looking for
    * Make scheduling a breeze
  • Training Outline
    * Displaying Mail Folders
    * Hiding/Displaying the Folder Pane
    * Creating and Sending a Message
    * Attaching a File
    * Showing BCC
    * Sending a Message with High or Low Importance
    * Requesting Read or Delivery Receipts
    * Drafting a Message
    * Delaying the Delivery of a Message
    * Restricting Forwarding, Printing, Copying
    * Quick Filters: All and Unread
    * Reading Messages
    * Replying to a Message
    * Forwarding and Printing a Message
    * Saving and Removing an Attachment
    * Using Desktop Alerts
    * Deleting Messages
    * Changing the Width of the List
    * Grouping by Conversation
    * Sorting Messages
    * Ignoring a Conversation
    * Cleaning up Redundant Messages
    * Turning Grouping On/Off
    * Creating a Folder
    * Adding/Removing Favorite Folders
    * Moving or Copying Messages
    * Finding Mail Messages
    * Using Task Flags and Quick Steps
    * Creating a Contact from a Message and Creating a Contact Group
    * Creating an E-mail Signature
    * Manually Inserting a Signature
    * Using the Rules Wizard
    * Using Out of Office Assistant
    * Handling Junk Mail
    * Displaying the Calendar
    * Setting up Your Work Week
    * Viewing the Calendar
    * Creating a Simple Appointment
    * Creating an Appointment with More Detail
    * Creating and Scheduling a Meeting
    * Editing an Appointment or Meeting
    * Responding to a Meeting Request
    * Repeating Appointments or Meetings
    * Printing the Calendar
    * Viewing Multiple Calendars
    * Creating and Using a Calendar Group
    * Using the Weather Panel
    * Displaying People
    * Creating a Contact
    * Editing and Deleting a Contact
    * Searching for People
    * Emailing a Contact
    **Tasks and To-Do Items**
    * Displaying To-Do and Task List Folders
    * Creating a Task Quickly
    * Creating a Task with More Detail
    * Putting an Item in the To-Do List
    * Changing the Order of Tasks
    * Editing a Task
    * Assigning a Task
    * Marking a Task Complete
    * Show Tasks and To-Dos in any Area of Outlook with the To-Do Task Bar
    * Viewing To-Do items in the Calendar
    * Printing Tasks
Business & Industry Services (BIS)
5 N. Systems Drive
Appleton, WI 54914-1655

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771