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Blackboard Help 

Support Available 24 x 7 x 365

During our normal business hours (7 a.m.-4 p.m.), the Blackboard Team remains your go-to source for questions.  Listed below are some other helpful documents.  Feel free to contact us via phone (920) 735-4816 and/or email (online@fvtc.edu).

After hours and on weekends you can find answers to many of your questions by searching the self-help FVTC Knowledge Base which includes support documentation, submitting a trouble ticket, starting a live chat with one of our support representatives, or contacting us toll free at (877) 382-0492.

	At-a-Glance Student Guide for Blackboard			Student Printing and Copying Allowances and Pricing
	Core Rules of Netiquette			Student Quick Start Guide
	Frequently Asked Questions			Submitting an Assignment
	Glossary of Terms			Becoming a Successful Online Student
	Internet Explorer Settings			Using the Discussion Board

	"How To" Video Clips (created using TechSmith's Jing)
	Access FVTC Blackboard: http://screencast.com/t/UsHbWiRRKtl Participate in an Online Discussion: http://screencast.com/t/F1x2kygzM Take a Quiz or Test in Blackboard: http://screencast.com/t/hGJot7uzzr Submit an Assignment: http://screencast.com/t/PJCVNLjSoMF Check Your Progress (Grades) in Blackboard: http://screencast.com/t/k14k6xZe1

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   Amy Schiedermayer

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   Last Modified:
   2/8/2013 11:12:30 AM