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Facilitation Skills 

Facilitation Core Skills

Typical Duration: 8 hours
Delivery Options:  4 hours online | 4 hours classroom
Seminar or Customized On-site
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This is ideal for anyone who needs to learn how to manage complex group interactions. While the core skills taught are applicable for neutral, third-party facilitators; the session also addresses their use by leaders and team members. Includes four hours of self-paced online learning, plus four hours of classroom learning.

Learn about:
  • Five core practices
  • The start sequence
  • Establishing norms
  • Recording group ideas
  • Conflict intervention techniques
  • Process checking
  • Conversation structure
  • Decision-making tools
  • Ways to bring closure
  • Strategies to avoid follow-through

Facilitation for Workplace Situations

Typical Duration: 6 hours
Delivery Options: Seminar or Customized On-site
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Conducting meetings? Solving problems with teams? Implementing lean projects? All of these require a facilitator who is able to balance the process and content in order to get results. This session provides the foundation of facilitating and an opportunity to practice and receive feedback on your abilities.

Learn about:
  • Easy-to-follow instructions, techniques and hands-on tools to create dynamic group settings
  • Common facilitation dilemmas and their solutions
  • Essential process tools for all facilitation activities
  • Methods for reaching decisions
  • Five stages of planned facilitation

Rapid Improvement Event Preparation & Facilitation

Typical Duration: 8 hours
Delivery Options: Seminar or Customized On-site
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Rapid improvement or kaizen activities which implement change in organization processes are one of the most important elements in a successful lean implementation. Explore all the elements for and running a lean event. Roles are outlined and data gathering strategies are explored to help facilitators and team leaders understand the various roles and requirements.

Learn about:
  • Creating process changes through rapid improvement activities
  • Elements of preparing for and running a lean event
  • The roles and requirements of facilitators, team leaders and event participants
  • Skills to lead lean initiatives within your organization

Tools for Lean Facilitation: Idea Generation

Typical Duration: 8 hours
Delivery Options: Seminar or Customized On-site
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Working in cross-functional teams is most valuable when the activity leverages the ideas and insights of all of its members. This seminar will teach participants how to use lean tools for generating, organizing, and using ideas. Practice with tools that organizations use on their own as well as in combination with other lean techniques. Obtain resources for further study about creativity tools and decision-making methods applied in a lean environment.

Learn about:
  • Using lean tools to generate ideas
  • Strategies to organize and use ideas to implement improvement
  • Tools to encourage creativity, brainstorming and idea generation

Tools for Lean Facilitation: Prioritizing & Selecting Solutions

Typical Duration: 8 hours
Delivery Options: Seminar or Customized On-site
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The power of teamwork lies in using the best brainpower available. Often, however, teams come up with more possible solutions than they could reasonably implement. This seminar will enable you to identify themes within a list of ideas, combine the best aspects of various options, and select the best solution to put in place. Learn how to develop and use evaluation criteria. Practice with lean tools that help teams to decide which solution provides the best opportunity to achieve its improvement goals.

Learn about:
  • The importance of selecting solutions that are a "best fit"
  • Ways teams can prioritize solutions
  • Evaluation criteria options

Facilitation Skills Resources

To arrange on-site customized train-the-trainer services, contact:

Fox Valley Technical College - Business & Industry Services
P: (888) 458-0449 | P: (920) 735-2525 | F: (920) 735-4771
Contact Us

Business and Industry

   Maintained by:

   Katie Bocskor

   Last Modified:
   7/22/2013 10:52:25 AM

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