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Printed on 2/18/2018

Receptionist New

30-106-3 Technical Diploma (TD) 8 Credits Not Financial Aid Eligible Locations*: Appleton, Online

*Some general education courses may be available at multiple locations.

If you are an upbeat person who enjoys interacting with people, then the Receptionist diploma would be a great fit for you. This program will prepare you for employment in entry-level office positions. You’ll learn basic computer skills, communication techniques, customer service skills, business networking and office procedures. Once completed, you can advance from the Receptionist diploma to the Office Assistant diploma and into the Administrative Professional associate degree.

COURSE LIST

*Course list for reference only. Current students please refer to your individualized program plan or see your advisor.

Occupational Specific (8 Credits)

Course Title
Course Number
Credits
Prior Learning Credit
Eligibility Options
Business Relationship Development
10-106-160
2
Provides students with opportunity to develop and analyze networking and business relationships. Includes examination of the networking process, tools to facilitate and enhance networking opportunities and networking communication development.
Office Fundamentals
10-106-166
3
Focuses on the development of fundamental office skills. Students will gain skill in general office duties, records retention and maintenance, application of office technologies, verbal and written communication, and customer service.
Office Software Applications – Word and Excel
10-106-197
3
Focuses on introductory features and applications of the Microsoft Office Word and Excel. Students will apply introductory software features to the successful completion of business-related projects and scenarios. Students will use their critical thinking skills to produce professional documents using MS Word and Excel.

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