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Printed on 11/15/2018

Receptionist

30-106-3 Technical Diploma (TD) 6 Credits Not Financial Aid Eligible Locations*: Appleton, Online

*Some general education courses may be available at multiple locations.

If you are an upbeat person who enjoys interacting with people, then the Receptionist diploma would be a great fit for you. This program will prepare you for employment in entry-level office positions. You’ll learn basic computer skills, communication techniques, customer service skills, business networking and office procedures. Once completed, you can advance from the Receptionist diploma to the Office Assistant diploma and into the Administrative Professional associate degree.

COURSE LIST

Course list for reference only. Current students please refer to your individualized program plan or see your advisor.
**Outside effort hours are an estimate based on state standards, and may vary from person to person.

Occupational Specific (6 Credits)

Course Title
Course
Number
Credits
Instructional
Hours
Outside Effort
Hours**
Prior Learning
Credit Eligibility
Options
MS Office Suite, Introduction
10-103-120
2Credit
54
54
54 hours in class and estimate 54 hours outside of class. Provides an opportunity to gain technical skills employers are seeking, by using the features in Outlook, Word, Excel, and PowerPoint. Through hand- on course work, students will be able to integrate Word, Excel and PowerPoint.
Administrative Office Procedures
10-106-151
2Credit
54
54
54 hours in class and estimate 54 hours outside of class. Focuses on the development of fundamental office skills. Students will gain skill in general office duties, application of office technologies, and professional communication.
Business Relationship Development
10-106-160
2Credit
36
72
36 hours in class and estimate 72 hours outside of class. Provides students with opportunity to develop and analyze networking and business relationships. Includes examination of the networking process, tools to facilitate and enhance networking opportunities and networking communication development.

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