Developing the Workforce: Financial Rock Stars

Developing the Workforce: Financial Rock Stars

Spring 2019

| By: Britten, Casey

IN PHOTO: Mary Kamps (left) with FVTC Account Manager Rachel Johnson

FVTC is developing leaders for a major financial corporation.​

Headquartered in Green Bay, Capital Credit Union (CCU) needed help developing leadership-level talent. “We had branch manager positions open but didn’t always have employees prepared to fill them,” recalls Mary Kamps, vice president of learning and development for CCU. “We called Rachel Johnson on the Business & Industry Services team at Fox Valley Technical College to help us develop a leadership training program.”

Working in partnership with CCU mentors, FVTC Trainer Dean Murzello created a 10-month training initiative. “The Tech team did a great job identifying the credit union’s needs and understanding our culture,” says Kamps. “Of the initial 10 people selected for the first program, six have already been promoted.”

According to Kamps, the program has provided a great experience for everyone involved. Among other benefits, the training gave management an opportunity to better define key learning objectives and CCU’s mission statement. In addition, the experience provided employees with leadership skills necessary to advance in the company. 

Due to the program’s initial success, 11 more employees are participating in a second cohort. Additionally, FVTC is developing a six-month program for supervisors and executives designed to identify leadership traits in order to grow their own skills. 

Kamps highly recommends FVTC to other companies. “The level of expertise FVTC showed in realizing our needs and then connecting them into the company’s culture and tagline of ‘Doing the Right Thing’ was incredible,” she states. “The college helped us identify our rock stars who can move into management and further succeed.”

FVTC’s Business & Industry Services team trained 23,000+ employees, representing more than 2,000 employers during 2017-18.