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Office Assistant

31-106-1 Technical Diploma (TD) 31 Credits Financial Aid Eligible Also Offered in Accelerated Format Locations*: Appleton, Oshkosh

*Some general education courses may be available at multiple locations.

Variety sums up the work of an office assistant. You can be sure no two days will be alike in this career field. Your training will help you gain keyboarding skills, telephone skills, filing and computer skills, and good interpersonal skills too. You will also study office processes and procedures to help you become a knowledgeable and valued team member. This diploma program will give you the skills employers are looking for in a wide variety of industries.


Occupational Specific (25 Credits)

Course Title
Course Number
Business Writing and Formatting
Focuses on development of spelling, grammar, punctuation and formatting rules as applied to business documents in both print and digital mediums.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/English) >= 18 OR Program Prep OR not pursuing a degree.
Keyboarding Speed Development
Focuses on improving typing speed and accuracy through the use of skill-building software.
Intro to Administrative Professional Careers
Introduces various aspects of administrative professional careers. Explores a variety of topics including career expectations, future employment opportunities and current employment trends.
Business Technology Essentials
Business Technology Essentials is an introduction to concepts and terminology related to computers as they are used in today’s office technology jobs.
Office Software Applications
Focuses on introductory features and applications of the Microsoft Office Suite. Students will apply introductory software features to the successful completion of business-related projects and scenarios.
Office Fundamentals
Focuses on the development of fundamental office skills. Students will gain skill in general office duties, records retention and maintenance, application of office technologies, verbal and written communication, and customer service.
Office Desktop Publishing: MS Publisher
Develops skills for working with different types of office documents such as brochures, newsletters and reports. It introduces page layout, graphics and styles and fonts as well as the creation of letterheads, borders and logos.
Effective Business Practice
Provides hands-on experience and practice using a variety of business communication techniques providing students with knowledge, poise, tact and the skills to conduct themselves in the business world with confidence. Included in the course is The Seven Habits of Highly Effective People developed by Stephen Covey.
Advanced Office Software Applications
Focuses on advanced features and applications of the Microsoft Office Suite. Students will apply advanced software features to the successful completion of business-related projects and scenarios.
Prereq: Office Software Applications (10-106-121); Coreq: Intro to Administrative Prof Careers (10-106-114) for Office Asst and Admin Professional only. HIT students do not need this corequisite
Office Internship
Provides on-the-job supervised office work experience in various businesses. Weekly in-school seminars emphasize career-related topics. Each student completes a minimum of 144 hours working as an intern.
Prerequisite: Active in Office Asst and Coreq: Adv Ofc Software Apps (10-106-128) OR Active in Medical Office Assistant; MS Office Suite Intro (10-103-120); Coreq: Medical Office Procedures (31-106-306) or Health Care Administration (10-160-102)
Business Relationship Development
Provides students with opportunity to develop and analyze networking and business relationships. Includes examination of the networking process, tools to facilitate and enhance networking opportunities and networking communication development.

Occupational Supportive (6 Credits)

Course Title
Course Number
College Technical Math 1A
Included topics are solving linear, quadratic, and rational equations; graphing; formula rearrangement; solving systems of equations; percent; proportions; and operations on polynomials. Emphasis will be on the application of skills to technical problems. Successful completion of College Technical Math 1A and College Technical Math 1B is the equivalent of College Technical Math 1.
Prereq: ACCPL Arithmetic >= 65 OR ACT Math >= 18 OR Program Prep OR Not pursuing a degree.
Written Communication
Teaches the writing process which includes prewriting, drafting and revising. Through writing assignments, students analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Class sessions and assignments involve giving oral presentations and using computers.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Sent) >= 18 OR Program Prep OR Not pursuing a degree.


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