Local & National
Locations: Appleton, Oshkosh
With this degree you’ll be the “go to” IT professional in your organization. As a computer support specialist, you work with freestanding and networked desktop computers. Your job is to deliver the productivity and efficiency promised by computer hardware and software manufacturers. Learn to analyze information needs and identify alternative hardware and software solutions. You’ll gain skills to plan and develop application systems, implement the systems, and train others to use them effectively. You’ll master a variety of operating systems and software applications, as well as computer hardware. With the knowledge and skills you acquire in this program, you’ll be prepared to support, monitor and maintain a variety of computing devices.
This certificate helps you learn techniques to complete and document software installations. The hands-on training will help you gain skills with Intel-based system configuration and improvement, component care and troubleshooting. You’ll also learn how to train end-users on Microsoft applications. With this certificate, you’ll be able to provide support in a corporate environment or for home users via phone support, remote support and retail counter support.
If you want to pursue a career in information technology, but aren’t sure which specific career field matches your personality and abilities, this program will help. You’ll learn about IT job opportunities, pay and benefits you can expect, and the necessary steps to get into the program you choose. You’ll explore the use of information systems in today’s business environment and try out a variety of career tracks.
Do you enjoy helping others with their computers? This diploma could be the perfect fit for you. You’ll learn how to install, support and troubleshoot personal computer hardware, software and peripherals, and will develop the skills you need to interact with a variety of computer users. You’ll become familiar with network cabling systems, information security and server administration. The hands-on training will help you gain skills with Intel-based system configuration and improvement, component care and troubleshooting. This program will give you a solid technical background to be an effective help desk support specialist.
This program will help you learn the skills you need to be an effective network administrator in a corporate environment. You’ll learn how to configure and install network operating systems and applications in single, multi-platform and virtualized environments. The emphasis will be on learning how to configure, operate and troubleshoot problems associated with various network operating systems. You’ll have plenty of opportunities to gain valuable hands-on experience.
Build your portfolio of professional skills by learning how to design, implement and support a variety of computer networks. Your training will give you a solid base of knowledge in network cabling and hardware technologies, along with hands-on experience with voice, video and data applications. You’ll also learn about wireless networking configurations, standards and security.
Locations: Appleton, Oshkosh
Information sharing is an important function in any organization. As a network specialist you implement, maintain and troubleshoot a variety of network equipment. This degree gives you a solid foundation in information technology for today’s business environment, and the skills to manage a single local area network or work in a complex telecommunication wide area network environment. You’ll learn to install and configure switches, routers and access points. You’ll also learn about operating systems, desktop repair and maintenance, security, cabling, scripting, and much more. You’ll build your project management and communication skills, and will be well prepared for today’s high tech workplace.
Looking for a great career in the information technology field? Today’s organizations demand advanced, secure information sharing technology. Get the training you need to be a skilled network systems administrator. You’ll learn how to install, troubleshoot and maintain network operating systems – from a single server to a complex variety of servers. In addition, you’ll learn about virtualization technologies, desktop repair and maintenance, scripting, and more. Your hands-on training also includes system administration, project management and operating system security. This degree is the ticket to a promising career.
Data security is critically important for organizations in today’s high tech environment. Get the technical knowledge and skills to identify the risks and vulnerabilities of computer workstations, networks and mobile devices. You’ll learn how to protect against intrusion with detection tools and security design. Your training will also include techniques used for ethical hacking and establishing organizational security policies.
Electrical Engineering Technology (AAS) | Electro-Mechanical Technology (AAS) | Electronic Engineering Technology (AAS) | Software Development/Web Programs | Individualized Technical Studies (AAS) | Explore All Programs
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Computer Support Specialist & Help Desk Support Specialist
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