Skip to Main Content
FVTC Logo

Proactive Selling

*Proactive Selling* introduces upselling and cross-selling communication techniques and practices. Skills and content are geared for inbound call and non-sales audiences.

**Learn about:**

  • Research on the value of cross-selling & upselling
  • How cross-selling and upselling benefits my customer and my company
  • Effective language for cross-sell and upsell
  • Six important tips/practices for cross-sell and upsell conversations
  • Trial, direct, and assumptive closing techniques

Business and Industry Services

Fox Valley Technical College
Business & Industry Services (BIS)
D. J. Bordini Center
1825 N. Bluemound Road
P.O. Box 2277
Appleton, WI 54912-2277

bi.services@fvtc.edu
www.fvtc.edu/bis
View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771


Join us on LinkedIn