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Business, Management & Finance


Today’s managers and staff must be prepared for the challenges of a dynamic new workplace. Fox Valley Technical College partners with your organization to customize assessment, training and coaching solutions to help develop the specific skills your business requires. Benefit from a full complement of services to meet the needs of performance leaders and supervisors, financial specialists, marketing and office staff, and customer service providers responsible for getting results.

Featured Seminars


Coaching and Feedback

Hours: 4.00 | Estimated Cost: $205.00

Focuses on advanced managerial communication skills so you can give negative feedback constructively and coach to empower others.

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Developing Emotional Intelligence

Hours: 4.00 | Estimated Cost: $169.00

In this seminar, explore emotional intelligence, best practices and develop personalized action plans to further enhance these abilities and traits.

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Developing Your Personal Leadership Style Using Myers-Briggs

Hours: 4.00 | Estimated Cost: $205.00

Demonstrates how to improve your leadership effectiveness by understanding yourself and the impact of your leadership style. Assess your personal style and develop a personalized plan to become a more effective leader.

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Facilitating Diverse Groups and Teams

Hours: 6.00 | Estimated Cost: $185.00

Learn how to manage complex group and team interactions. While the core skills taught are applicable for neutral, third-party facilitators, the program also addresses their use by leaders and team members.

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Leadership Skills: Communicating for Results

Hours: 4.00 | Estimated Cost: $169.00

Focuses on basic human relations training in communication including the communication process, demonstrating one-way/two-way communications, overcoming barriers to communication, listening and body language.

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Leadership Skills: Developing Performance Goals & Standards

Hours: 4.00

Demonstrates how to effectively identify and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed using concrete active language.

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Leadership Skills: Essential Skills of Leadership

Hours: 4.00 | Estimated Cost: $169.00

Develop skills to create a motivating environment and a productive workforce. Learn how to maintain or enhance team member's self-esteem and improve employee engagement.

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Leadership Skills: Resolving Conflict

Hours: 4.00 | Estimated Cost: $169.00

Learn how to establish a cooperative atmosphere to resolve conflicts when they arise and how to leverage conflict to everyone's advantage.

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Leading for Engagement and Results Certificate: A 5-Module Series
Leading without Drama

Hours: 4.00 | Estimated Cost: $184.00

Leading without drama provides insight and strategies on how to end workplace drama and help boost employee morale, increase productivity, and move your organization forward.

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Managing the Generation Mix and Difficult Behaviors

Hours: 4.00 | Estimated Cost: $205.00

Brainstorm the difficult behaviors you are facing, from employees, clients or bosses and identify strategies to cure or cope with the behavior so you can get on with getting your job done.

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Performance Discussions: Effective One-on-Ones

Hours: 4.00 | Estimated Cost: $184.00

Discover how to conduct effective one-on-one discussions with your employees to build trust, inspire professional development, align goals and provide employees with a sense of recognition and ownership.

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Project Management

Hours: 8.00 | Estimated Cost: $300.00

An introductory course that covers definition, planning, implementation, and debriefing stages of project planning. Team based projects which involve multiple disciplines are the focus of the project scheduling and resource planning tools. Explains the importance of planning and teamwork in accomplishing a significant project.

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Supervision Seminar

Hours: 18.00 | Estimated Cost: $650.00

Improve your performance as a front-line supervisor or shop manager. Provides new and experienced supervisors the tools they need to motivate, communicate and direct their teams to meet organizational goals. These sessions are designed for all industries, including production, machine, maintenance and automotive shops.

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Communicating Across Cultures

Hours: 3.00 | Estimated Cost: $129.00

Acquire skills to effectively and confidently communicate with individuals from diverse cultures. This interactive training combines practical skills and the basics of intercultural theory to examine culture and interpersonal communication.

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Communication and the Customer Experience

Hours: 4.00 | Estimated Cost: $159.00

Emphasize the value of key customer service principles, including building rapport and relationships, communicating effectively, handling difficult situations, resolving concerns and achieving customer loyalty.

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Lean for Leaders

Hours: 8.00 | Estimated Cost: $350.00

Learn the skills and tools needed to understand how to continuously improve your organization. Support and develop your team members to become root cause problem solvers.

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Team Building by Leveraging DiSC Assessments Spotlight

Hours: 4.00 | Estimated Cost: $149.00

Explore the DiSC personality assessment and gain insight into your personal profile. Understand how to significantly boost organizational teamwork, productivity and morale.

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Telephone Communication Techniques

Hours: 4.00 | Estimated Cost: $159.00

Presents customer-focused techniques to improve workplace communication. Includes dealing with all customers' needs, voice control, taking messages and using voicemail.

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Fox Valley Technical College
Business & Industry Services (BIS)
D.J. Bordini Center

5 N. Systems Drive

Appleton, WI 54914-1655

bi.services@fvtc.edu
www.fvtc.edu/bis

View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771

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