Leadership Skills: Managing Team Member Complaints

Hours: 4.00 | Estimated Cost: $169.00

Improve your workplace environment and build morale by effectively managing team member's complaints'. In this seminar, learn how to apply complaint resolving tools in order to build relationships and trust among team members'. Discover how to resolve complaints and identify underlying grievances that can hinder productivity.

    Additional Information

  • Learn About
    * Understanding the driving forces behind complaints
    * Using various problem solving techniques
    * Maintaining a positive relationship with team members
  • Benefits & Outcomes
    * Open the communication process between team leader and team member
    * Reduce conflict by removing the issue/problems before they become unmanageable
    * Reduce work stress by improving relations between you and your team member
Business & Industry Services (BIS)
5 N. Systems Drive
Appleton, WI 54914-1655

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771