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Leadership Skills: Resolving Conflict

Hours: 4.00 | Estimated Cost: $169.00

Develop skills to recognize conflict and deal with it quickly and effectively. Facing these conflicts head-on allows the supervisor to preserve the integrity of the team. Conflict is an inevitable part of all work situations and dealing with it will help maintain individual and team focus and productivity.

Additional Information

Learn About
  • Recognizing the positive and negative impacts of conflicts
  • Leveraging conflict to everyone's advantage
  • Establishing a cooperative atmosphere to resolve conflicts when they arise
Benefits & Outcomes
  • Learning how to resolve conflicts in a professional, respectful manner, employees are often able to strengthen their relationships
  • Increase employee morale and motivation
  • Encourages open communication and cooperation
  • Decrease customer complaints
Business and Industry Services

Fox Valley Technical College
Business & Industry Services (BIS)
D. J. Bordini Center
5 N. Systems Drive
Appleton, WI 54914-1655
View BIS Calendar

P: 888-458-0449
P: 920-735-2525
F: 920-735-4771

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