Microsoft Outlook Level 1
Hours: 3.00 | Estimated Cost: $99.00
Use Microsoft® Outlook® to manage email communications and schedule your appointments and meetings; manage your contact information; schedule tasks and create notes; customize message response options and organize your mail. Prerequisite: Basic knowledge of Windows® is recommended.
Additional Information
-
Learn About
* Navigating the Outlook interface
* Creating, formatting and sending messages
* Working with attachments and subfolders
* Using the calendar, tasks and notes
* Managing contacts
* Creating personal views
-
Benefits & Outcomes
* Save time viewing, creating and managing your emails, contacts, tasks and calendar
* Learn shortcuts to increase productivity
* Use search tools to easily find what you are looking for
* Make scheduling a breeze
-
Training Outline
**Mail**
* Displaying Mail Folders
* Hiding/Displaying the Folder Pane
* Creating and Sending a Message
* Attaching a File
* Showing BCC
* Sending a Message with High or Low Importance
* Requesting Read or Delivery Receipts
* Drafting a Message
* Delaying the Delivery of a Message
* Restricting Forwarding, Printing, Copying
* Quick Filters: All and Unread
* Reading Messages
* Replying to a Message
* Forwarding and Printing a Message
* Saving and Removing an Attachment
* Using Desktop Alerts
* Deleting Messages
* Changing the Width of the List
* Grouping by Conversation
* Sorting Messages
* Ignoring a Conversation
* Cleaning up Redundant Messages
* Turning Grouping On/Off
* Creating a Folder
* Adding/Removing Favorite Folders
* Moving or Copying Messages
* Finding Mail Messages
* Using Task Flags and Quick Steps
* Creating a Contact from a Message and Creating a Contact Group
* Creating an E-mail Signature
* Manually Inserting a Signature
* Using the Rules Wizard
* Using Out of Office Assistant
* Handling Junk Mail
**Calendar**
* Displaying the Calendar
* Setting up Your Work Week
* Viewing the Calendar
* Creating a Simple Appointment
* Creating an Appointment with More Detail
* Creating and Scheduling a Meeting
* Editing an Appointment or Meeting
* Responding to a Meeting Request
* Repeating Appointments or Meetings
* Printing the Calendar
* Viewing Multiple Calendars
* Creating and Using a Calendar Group
* Using the Weather Panel
**People**
* Displaying People
* Creating a Contact
* Editing and Deleting a Contact
* Searching for People
* Emailing a Contact
**Tasks and To-Do Items**
* Displaying To-Do and Task List Folders
* Creating a Task Quickly
* Creating a Task with More Detail
* Putting an Item in the To-Do List
* Changing the Order of Tasks
* Editing a Task
* Assigning a Task
* Marking a Task Complete
* Show Tasks and To-Dos in any Area of Outlook with the To-Do Task Bar
* Viewing To-Do items in the Calendar
* Printing Tasks