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Printed on 5/25/2018

Medical Administrative Professional

10-160-2 Associate Degree (AAS) 61 Credits Financial Aid Eligible Location*: Appleton

*Some general education courses may be available at multiple locations.

Your training will prepare you to effectively organize and supervise the business related tasks of a medical office. You will learn about medical records and records management, insurance claims and medical billing, and office technologies, along with the HIPAA privacy rule and what it means in a medical office. You will also cover medical language, anatomy and physiology, and medical document editing. You'll have the knowledge and experience to start your career in a hospital, clinic, insurance company, or rehabilitation or nursing care facility.


*Course list for reference only. Current students please refer to your individualized program plan or see your advisor.

Technical Studies (37 Credits)

Course Title
Course Number
Prior Learning Credit
Eligibility Options
MS Office Suite, Introduction
Provides an opportunity to gain technical skills employers are seeking, by using the features in Outlook, Word, Excel, and PowerPoint. Through hand- on course work, students will be able to integrate Word, Excel and PowerPoint.
Business Writing and Formatting
Focuses on development of spelling, grammar, punctuation and formatting rules as applied to business documents in both print and digital mediums.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/English) >= 18 OR Program Prep OR not pursuing a degree.
Intro to Medical Administrative Careers
Introduces various aspects of medical administrative careers. Explores a variety of topics including career expectations, future employment opportunities and current employment trends.
Medical Terminology
Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.
People Skills for Health Professionals
Explores professional/social interaction skills required for healthcare workers. Investigates values, ethical dilemmas, helping roles, assertiveness skills, communication with special populations, death/dying issues and stress management interventions. Participate in reflective self-study group discussions and service learning experiences. Develop a professional portfolio for future employment use.
Web Technologies
Provides a basic understanding of the Web as well as the tools used to create Web pages, blogs and other features. Reviews social and business Web tools and components. Basic computer hardware and software will also be explored.
Keyboarding Speed Development
Focuses on improving typing speed and accuracy through the use of skill-building software. Introduces data entry using the numeric keypad.
Medical Office Procedures
Emphasizes the principles of medical office procedures. Students will gain experience in understanding medical law and ethics, utilizing effective oral and written communication, and managing medical office procedures including appointment scheduling, patient reception and registration, medical records, medical billing, health insurance, business operations, human resource functions, and financial management. Students will also gain knowledge in locating and obtaining a position in a medical office.
Coreq: MS Office Suite, Introduction (10103120)
Professionalism for Medical Admin. Professionals
Develops professional traits and behaviors related to the Business Health Services industry. Students will focus on business etiquette, ethics, diversity, customer service, problem solving, and communication
Prereq: Intro to Medical Admin Careers (10160100); Coreq: Medical Terminology (10501101)
Medical Law, Ethics & Profess
Prepares students to display professionalism and perform within ethical and legal boundaries in the health care setting. Students maintain confidentiality, examine legal aspects of the medical record, perform risk management procedures, and examine legal and bioethical issues.
Body Structure and Function
Introduces the basic normal anatomy and physiology of the human body essential for nursing practice. Medical terminology is introduced and plays a significant role in the course. Medical Terminology (10-501-101) is recommended but not required.
Accounting, Principles of
Introduces basic concepts and general principles of accounting to non-accounting students. Topics include financial statements, merchandising accounting for cash, inventory, payroll, budgeting and accounting software.
Health Insurance Principles
Provides an overview of health insurance terminology. Students gain knowledge of various insurance programs including private health insurance, dental insurance, Workers’ Compensation, disability insurance, hospital insurance and government plans.
Prereq: Medical Office Procedures (10160102); Professionalism for Medical Admin Professionals (10160107)
Business Health Documentation
Provides introduction to business health documentation practices. Students will develop skills in the areas of medical and English language, proofreading, editing and research.
Prereq: Medical Office Procedures (10160102)
Business Health Simulation
Provides simulated on-the-job training that allows students to apply the theories, skills and techniques studied in the Medical Office Assistant program. Students work a minimum of 144 hours in a simulated business health environment. The simulation includes weekly discussions related to job search and career planning.
Prereq: Medical Terminology (10501101); MS Office Suite, Introduction (10103120) or Office Software Apps (10106121); Health Insurance Principles (10160108)
Business Health Billing Applications
Provides an overview of billing and collection processes within the Business Health Services industry. Students will gain skill in understanding forms, billings, collections and insurance.
Prereq: Accounting, Principles of (10101107) and Health Insurance Principles (10160108)

General Studies (21 Credits)

Course Title
Course Number
Prior Learning Credit
Eligibility Options
Math w Business Apps
Covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuities, applying math concepts to the purchasing/buying process, applying math concepts to the selling process, and basic statistics with business/consumer applications.
Prereq: ACCPL Arithmetic >= 65 OR ACT Math >= 18 OR Program Prep OR Not pursuing a degree.
Written Communication
Teaches the writing process which includes prewriting, drafting and revising. Through writing assignments, students analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Class sessions and assignments involve giving oral presentations and using computers.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.
Psychology of Human Relations
Explores the relationship between the general principles of psychology and people's everyday lives. Students seek a deepened sense of awareness of themselves and others, and to improve their relationships at work, in the family and in society.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.
Oral/Interpersonal Comm
Focuses on developing various communication skills including speaking and listening. Students practice intrapersonal/interpersonal and nonverbal communication skills through oral presentations, group activities and written projects.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.
Intro to Sociology
Focuses on the basic concepts of the intercultural discipline of sociology. Emphasis is placed on culture, socialization and social stratification. The course also looks at five institutions: family, politics, economics, religion and education. Additional topics include demography, deviance, technology, environmental social issues, and social change and organization.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.
Introduction to Diversity Studies
Develops workplace skills needed to work with diverse groups of people. Ethnic relations are studied in global and comparative perspectives. Students examine their biases and gain awareness of differences and common ground shared. The course emphasizes how personal and cultural diversity enhances the effectiveness of work groups.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.
Provides a foundation of economic concepts and institutions so that students can apply economic thinking to their own decisions as consumers, employees and citizens in a market-oriented economic system. Topics include supply and demand, employment, prices and production, fiscal policy, monetary policy, market structures, and international trade and finance.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.

Electives (3 Credits)

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