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Printed on 5/22/2018

Office Assistant

31-106-1 Technical Diploma (TD) 31 Credits Financial Aid Eligible Also Offered in Accelerated Format Locations*: Appleton, Online, Oshkosh

*Some general education courses may be available at multiple locations.

Variety sums up the work of an office assistant. You can be sure no two days will be alike in this career field. Your training will help you gain keyboarding skills, telephone skills, filing and computer skills, and good interpersonal skills too. You will also study office processes and procedures to help you become a knowledgeable and valued team member. This diploma program will give you the skills employers are looking for in a wide variety of industries.


*Course list for reference only. Current students please refer to your individualized program plan or see your advisor.

Occupational Specific (25 Credits)

Course Title
Course Number
Prior Learning Credit
Eligibility Options
MS Office Suite, Introduction
Provides an opportunity to gain technical skills employers are seeking, by using the features in Outlook, Word, Excel, and PowerPoint. Through hand- on course work, students will be able to integrate Word, Excel and PowerPoint.
Microsoft Outlook
Introduces students to email communication, appointments, and meeting scheduling within Microsoft Outlook. In addition, students will learn and explore various customization options available within Microsoft Outlook.
Effective Business Practice
Provides hands-on experience and practice using a variety of business soft skills and communication techniques to provide students with the ability to conduct themselves in the business world with confidence.
Administrative Office Procedures
Focuses on the development of fundamental office skills. Students will gain skill in general office duties, application of office technologies, and professional communication.
Business Career Planning
Provides students with information and tools to prepare for a Business Internship. Students will demonstrate professionalism and develop professional employment documents, business communications, and interview strategies.
College Success: On Course
This course prepares students for the unexpected ways in which college differs from other levels of schooling, and sharpens skills that are easily transferable to work, home and career. Students learn proven tools, tips and techniques that make the goal of college completion easier, more fun, and more personally rewarding. The best time to take this is 1st semester.
Intro to Office Careers
Introduces various aspects of administrative professional careers. Explores a variety of topics including career expectations, future employment opportunities and current employment trends.
Business Writing & Formatting
Focuses on development of spelling, grammar, punctuation and formatting rules as applied to business documents in both print and digital mediums.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree; Coreq: Intro to Office Careers 10106103 or 10106114 Intro to Administrative Professional Careers
Microsoft Office Suite, Advanced
Builds on existing software knowledge by applying problem solving and critical thinking skills to a variety of projects. Students will also advance their software knowledge by learning new techniques to use in a professional business office.
Prereq: Microsoft Office Suite, Intro 10103120
Office Internship
Provides on-the-job supervised office work experience in various businesses. In addition, course work will emphasize career related employment topics. Each student must complete 144 hours working as an intern.
Prereq: Business Career Planning 10106199
Administrative Office Management
Focuses on the advanced office skills necessary to succeed in a professional business office. Students will build on existing office skills by applying problem solving and critical thinking skills.
Prereq: Administrative Office Procedures 10106151
Business Relationship Development
Provides students with opportunity to develop and analyze networking and business relationships. Includes examination of the networking process, tools to facilitate and enhance networking opportunities and networking communication development.
Web Technologies
Provides a basic understanding of the Web as well as the tools used to create Web pages, blogs and other features. Reviews social and business Web tools and components. Basic computer hardware and software will also be explored.

Occupational Supportive (6 Credits)

Course Title
Course Number
Prior Learning Credit
Eligibility Options
Math w Business Apps
Covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuities, applying math concepts to the purchasing/buying process, applying math concepts to the selling process, and basic statistics with business/consumer applications.
Prereq: ACCPL Arithmetic >= 65 OR ACT Math >= 18 OR Program Prep OR Not pursuing a degree.
Written Communication
Teaches the writing process which includes prewriting, drafting and revising. Through writing assignments, students analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Class sessions and assignments involve giving oral presentations and using computers.
Prereq: ACCPL Reading >= 54 & Sentence >= 83 OR ACT (Read/Engl) >= 18 OR Program Prep OR Not pursuing a degree.

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