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Printed on 11/13/2018

Medical Office Assistant

31-160-2 Technical Diploma (TD) 27 Credits Financial Aid Eligible Location*: Appleton

*Some general education courses may be available at multiple locations.

With this diploma you can enter the high demand field of health care. The program covers medical law and ethics, business communication, medical office procedures and electronic medical records. You’ll also learn medical terms, anatomy and physiology. And, you’ll gain computer skills and people skills to help you work effectively. Simulated on-the-job training helps you apply what you have learned in a medical office environment.

COURSE LIST

Course list for reference only. Current students please refer to your individualized program plan or see your advisor.
**Outside effort hours are an estimate based on state standards, and may vary from person to person.

Occupational Specific (21 Credits)

Course Title
Course
Number
Credits
Instructional
Hours
Outside Effort
Hours**
Prior Learning
Credit Eligibility
Options
MS Office Suite, Introduction
10-103-120
2Credit
54
54
54 hours in class and estimate 54 hours outside of class. Provides an opportunity to gain technical skills employers are seeking, by using the features in Outlook, Word, Excel, and PowerPoint. Through hand- on course work, students will be able to integrate Word, Excel and PowerPoint.
Intro to Medical Administrative Careers
10-160-100
1Credit
36
18
36 hours in class and estimate 18 hours outside of class. Introduces various aspects of medical administrative careers. Explores a variety of topics including career expectations, future employment opportunities and current employment trends.
Medical Terminology
10-501-101
3Credit
54
108
54 hours in class and estimate 108 hours outside of class. Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.
People Skills for Health Professionals
10-501-151
1Credit
18
36
18 hours in class and estimate 36 hours outside of class. Explores professional/social interaction skills required for healthcare workers. Investigates values, ethical dilemmas, helping roles, assertiveness skills, communication with special populations, death/dying issues and stress management interventions. Participate in reflective self-study group discussions and service learning experiences. Develop a professional portfolio for future employment use.
Business Writing & Formatting
10-106-116
2Credit
36
72
36 hours in class and estimate 72 hours outside of class. Focuses on development of spelling, grammar, punctuation and formatting rules as applied to business documents in both print and digital mediums.
Prereq: HS GPA 2.75+ OR ACPL Read 54+/Sent 83+, Next Gen Read 250+/Sent 250+, ACT Read 18+/Engl 18+ OR Read Prep 10838105/Sent Prep 10831103 OR not pursuing a degree; Coreq: 10106103 OR 10106114 OR 10160100
Web Technologies
10-106-101
2Credit
54
54
54 hours in class and estimate 54 hours outside of class. Provides a basic understanding of the Web as well as the tools used to create Web pages, blogs and other features. Reviews social and business Web tools and components. Basic computer hardware and software will also be explored.
Keyboarding Speed Development
10-106-112
1Credit
36
18
36 hours in class and estimate 18 hours outside of class. Focuses on improving typing speed and accuracy through the use of skill-building software. Introduces data entry using the numeric keypad.
Medical Office Procedures
10-160-102
3Credit
90
72
90 hours in class and estimate 72 hours outside of class. Emphasizes the principles of medical office procedures. Students will gain experience in understanding medical law and ethics, utilizing effective oral and written communication, and managing medical office procedures including appointment scheduling, patient reception and registration, medical records, medical billing, health insurance, business operations, human resource functions, and financial management. Students will also gain knowledge in locating and obtaining a position in a medical office.
Coreq: MS Office Suite, Introduction (10103120)
Professionalism for Medical Admin. Professionals
10-160-107
2Credit
36
72
36 hours in class and estimate 72 hours outside of class. Develops professional traits and behaviors related to the Business Health Services industry. Students will focus on business etiquette, ethics, diversity, customer service, problem solving, and communication
Prereq: Intro to Medical Admin Careers (10160100); Coreq: Medical Terminology (10501101)
Medical Law, Ethics & Profess
10-501-109
2Credit
36
72
36 hours in class and estimate 72 hours outside of class. Prepares students to display professionalism and perform within ethical and legal boundaries in the health care setting. Students maintain confidentiality, examine legal aspects of the medical record, perform risk management procedures, and examine legal and bioethical issues.
Body Structure and Function
10-501-153
2Credit
54
54
54 hours in class and estimate 54 hours outside of class. Introduces the basic normal anatomy and physiology of the human body essential for nursing practice. Medical terminology is introduced and plays a significant role in the course. Medical Terminology (10-501-101) is recommended but not required.

Occupational Supportive (6 Credits)

Course Title
Course
Number
Credits
Instructional
Hours
Outside Effort
Hours**
Prior Learning
Credit Eligibility
Options
Math w Business Apps
10-804-123
3Credit
54
108
54 hours in class and estimate 108 hours outside of class. Covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuities, applying math concepts to the purchasing/buying process, applying math concepts to the selling process, and basic statistics with business/consumer applications.
Prereq: Arith – HS GPA 2.75+ OR ACPL 46+, Next Gen 250+, ACT Math 16+ OR Arith Prep 10834109 OR Not pursuing a degree
Written Communication
10-801-195
3Credit
54
108
54 hours in class and estimate 108 hours outside of class. Teaches the writing process which includes prewriting, drafting and revising. Through writing assignments, students analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Class sessions and assignments involve giving oral presentations and using computers.
Prereq: HS GPA 2.75+ OR ACPL Read 54+/Sent 83+, Next Gen Read 250+/Sent 250+, ACT Read 18+/Engl 18+ OR Read Prep 10838105/Sent Prep 10831103 OR Not pursuing a degree

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