Printed on 4/17/2021

Medical Office Assistant

31-160-2 Technical Diploma (TD) Full Time 27 Credits Financial Aid Eligible Time of Day: Day Location*: Appleton

*If general education courses are required, they may be available at multiple locations.

With this diploma, you can enter the high-demand field of health care. The program covers medical law and ethics, business communication, medical office procedures and electronic medical records. You’ll also learn medical terms, anatomy and physiology. And, you’ll gain computer skills and people skills to help you work effectively. Simulated on-the-job training helps you apply what you have learned in a medical office environment.

COURSE LIST

Course list for reference only. Current students please refer to your individualized program plan or see your advisor.
**Outside effort hours are an estimate based on state standards, and may vary from person to person.

    Occupational Specific (21 Credits)

    Course Title
    Course Number
    Credits
    Instructional Hours
    Outside Effort Hours**
    Prior Learning Credit Eligibility
  • MS Office Suite, Introduction
    10-103-120
    2Credit
    54
    54

    • Instructional Hours: 54
    • Outside Effort Hours: 54
    • Course Number: 10103120
    • Credits: 2.00

    Provides an opportunity to gain technical skills employers are seeking, by using the features in Outlook, Word, Excel, and PowerPoint. Through hands-on course work, students will be able to integrate Word, Excel and PowerPoint.

  • Intro to Medical Administrative Careers
    10-160-100
    1Credit
    36
    18
    N/A

    • Instructional Hours: 36
    • Outside Effort Hours: 18
    • Course Number: 10160100
    • Credits: 1.00

    Introduces various aspects of medical administrative careers. Explores a variety of topics including career expectations, future employment opportunities and current employment trends.

  • Medical Terminology
    10-501-101
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10501101
    • Credits: 3.00

    Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.

  • People Skills for Health Professionals
    10-501-151
    1Credit
    18
    36
    N/A

    • Instructional Hours: 18
    • Outside Effort Hours: 36
    • Course Number: 10501151
    • Credits: 1.00

    Explores professional/social interaction skills required for healthcare workers. Investigates values, ethical dilemmas, helping roles, assertiveness skills, communication with special populations, death/dying issues and stress management interventions. Participate in reflective self-study group discussions and service learning experiences. Develop a professional portfolio for future employment use.

  • Professional Business Writing
    10-106-116
    2Credit
    36
    72

    • Instructional Hours: 36
    • Outside Effort Hours: 72
    • Course Number: 10106116
    • Credits: 2.00

    Focuses on spelling, grammar, and punctuation as applied to business documents in both print and digital mediums. Students will develop skills to write professional content for specific business documents.

    Coreq: 10106103 or 10106114 or 10160100 OR active in Digital Court Reporting program
  • Web Technologies
    10-106-101
    2Credit
    54
    54

    • Instructional Hours: 54
    • Outside Effort Hours: 54
    • Course Number: 10106101
    • Credits: 2.00

    Focuses on social and business web applications and components. Students will develop skills to create engaging content for the web.

  • Keyboarding Speed Development
    10-106-112
    1Credit
    36
    18

    • Instructional Hours: 36
    • Outside Effort Hours: 18
    • Course Number: 10106112
    • Credits: 1.00

    Focuses on improving typing speed and accuracy through the use of skill-building software. Introduces data entry using the numeric keypad.

  • Medical Office Procedures
    10-160-102
    3Credit
    90
    72
    N/A

    • Instructional Hours: 90
    • Outside Effort Hours: 72
    • Course Number: 10160102
    • Credits: 3.00

    Emphasizes the principles of medical office procedures. Students will gain experience in understanding medical law and ethics, utilizing effective oral and written communication, and managing medical office procedures including appointment scheduling, patient reception and registration, medical records, medical billing, health insurance, business operations, human resource functions, and financial management. Students will also gain knowledge in locating and obtaining a position in a medical office.

    Coreq: MS Office Suite, Introduction (10103120)
  • Professionalism for Medical Admin. Professionals
    10-160-107
    2Credit
    36
    72
    N/A

    • Instructional Hours: 36
    • Outside Effort Hours: 72
    • Course Number: 10160107
    • Credits: 2.00

    Develops professional traits and behaviors related to the Business Health Services industry. Students will focus on business etiquette, ethics, diversity, customer service, problem solving, and communication

    Prereq: Intro to Medical Admin Careers (10160100); Coreq: Medical Terminology (10501101)
  • Medical Law, Ethics & Profess
    10-501-109
    2Credit
    36
    72

    • Instructional Hours: 36
    • Outside Effort Hours: 72
    • Course Number: 10501109
    • Credits: 2.00

    Prepares students to display professionalism and perform within ethical and legal boundaries in the health care setting. Students maintain confidentiality, examine legal aspects of the medical record, perform risk management procedures, and examine legal and bioethical issues.

  • Body Structure and Function
    10-501-153
    2Credit
    54
    54
    N/A

    • Instructional Hours: 54
    • Outside Effort Hours: 54
    • Course Number: 10501153
    • Credits: 2.00

    Introduces the basic normal anatomy and physiology of the human body essential for nursing practice. Medical terminology is introduced and plays a significant role in the course. Medical Terminology (10-501-101) is recommended but not required.

    Occupational Supportive (6 Credits)

    Course Title
    Course Number
    Credits
    Instructional Hours
    Outside Effort Hours**
    Prior Learning Credit Eligibility
  • Math w Business Apps
    10-804-123
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10804123
    • Credits: 3.00

    Covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuities, applying math concepts to the purchasing/buying process, applying math concepts to the selling process, and basic statistics with business/consumer applications.

    Prereq: Arith – HS GPA 2.75+ OR ACPL 46+, Next Gen 250+, ACT Math 16+ OR Arith Prep 10834109 OR Not pursuing a degree
  • Written Communication
    10-801-195
    3Credit
    54
    108

    • Instructional Hours: 54
    • Outside Effort Hours: 108
    • Course Number: 10801195
    • Credits: 3.00

    Teaches the writing process which includes prewriting, drafting and revising. Through writing assignments, students analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Class sessions and assignments involve giving oral presentations and using computers.

    Prereq: HS GPA 2.75+ OR ACPL Read 54+/Sent 83+, Next Gen Read 250+/Sent 250+, ACT Read 18+/Engl 18+ OR Read Prep 10838105/Sent Prep 10831103 OR Not pursuing a degree
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Expected Competencies


For more information visit our Credit For Prior Learning page.
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