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Printed on 11/13/2018

Quality, Non-Manufacturing

20-623-18 Certificate (C) 14 Credits Not Financial Aid Eligible Location*: Appleton

*Some general education courses may be available at multiple locations.

Working in the food processing or health care industries? Get the skills you need for a career in the quality field. You’ll learn the basic skills to work in a laboratory environment and to troubleshoot a variety of instrumentation. In addition, you’ll learn how and why to conduct quality audits, how to take preventive and corrective actions, and how to use statistics to monitor and improve processes.

COURSE LIST

Course list for reference only. Current students please refer to your individualized program plan or see your advisor.
**Outside effort hours are an estimate based on state standards, and may vary from person to person.

Course Title
Course
Number
Credits
Instructional
Hours
Outside Effort
Hours**
Prior Learning
Credit Eligibility
Options
Beginning Laboratory Science
10-506-101
3Credit
72
90
72 hours in class and estimate 90 hours outside of class. Introduces the learner to beginning laboratory concepts and procedures. Emphasis will be on general laboratory safety, basic laboratory equipment utilization and calibration techniques. An introduction to scientific inquiry will be addressed. Proper techniques in documentation as it relates to quality control in verification of a quality system will be introduced. Concepts in data analysis will be reviewed as it relates to creation of a laboratory notebook.
Prereq: ACPL Read 80+/Sent 83+/Arith 65+, Next Gen Read 263+/Sent 250+/Arith 263+, ACT Read 20+/Engl 18+/Math 18+, HS GPA 2.75 Sent and Arith Only OR Read Prep 10838105/Sent Prep 10831103/Arith Prep 10834109 OR Not pursuing a degree
Instrumentation
10-506-113
2Credit
54
54
54 hours in class and estimate 54 hours outside of class. Focuses on the principles, use and care of laboratory instruments. Students will learn how various instruments are used to measure physical and chemical properties, and they will be introduced to calibration, maintenance and troubleshooting for various types of laboratory instruments.
Prereq: Beginning Laboratory Science (10506101); General Chemistry (10806134)
Quality Audits
10-623-115
3Credit
54
108
54 hours in class and estimate 108 hours outside of class. Introduces types of and reasons for audits. Students learn how to conduct an internal audit and to describe and apply various auditing tools and techniques such as checklists, interview techniques, record/document review, and tracing.
Preventive & Corrective Action
10-623-117
3Credit
54
108
54 hours in class and estimate 108 hours outside of class. Focuses on development of preventive actions using a variety of quality tools to uncover true root causes of problems. Also deals with corrective actions such as nonconforming material identification and review processes.
Statistics for Six Sigma
10-623-196
3Credit
54
108
54 hours in class and estimate 108 hours outside of class. Covers tools needed in the measure, analyze and control phases of Define, Measure, Analyze, Improve and Control. Confidence intervals, hypothesis testing, statistical inferences and measurement system analysis are examples.

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