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Programs / Information Technology / Network/Computer Support / Help Desk Support Specialist

  Printed on 10/15/2018

Help Desk Support Specialist

Share 31-154-7 Technical Diploma (TD) 26 Credits Financial Aid Eligible Location*: Appleton

*Some general education courses may be available at multiple locations.


Need Help?

Contact Enrollment Services for questions about admissions, financial aid, registration, tuition and credit transfer.

Enrollment Services

admissions@fvtc.edu
920-735-5645
1-800-735-3882

Locations & Maps

Do you enjoy helping others with their computers? This diploma could be the perfect fit for you. You’ll learn how to install, support and troubleshoot personal computer hardware, software and peripherals, and will develop the skills you need to interact with a variety of computer users. You’ll become familiar with network cabling systems, information security and server administration. The hands-on training will help you gain skills with Intel-based system configuration and improvement, component care and troubleshooting. This program will give you a solid technical background to be an effective help desk support specialist.


Career Opportunities


  • Help Desk Technician
  • Help Desk Specialist

Estimated Program Cost


Help Desk Support Specialist

This program will cost about $3,937.40*
based on current tuition and fees.

Additional materials and supplies will cost
about $60.00*.

Textbooks will cost about $981.65*.

* Tuition and fees are subject to change.
  Costs may not include all books or all materials and supplies.
  Some textbook costs may be included in the estimated program cost.

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Check Program Availability *


Help Desk Support Specialist

Term Availability
Fall 2018
Spring 2019
Summer 2019
Fall 2019

* Program availability may vary by location. Depending on program enrollment and prerequisite requirements, there may be a wait for some program courses. Please see the additional information section for details.

Key
Accepting applications for this term
Accepting paper applications only
Not accepting applications for this term
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Admissions Requirements

Skills Assessment

An academic skills assessment is required for admission into this program or the following: High School GPA of 2.75 or higher (last 10 years) OR provide completion of associate’s or higher degree OR; 165 or higher on your 2014 series GED tests OR; ACT OR SAT OR Accuplacer OR Companion OR Compass (last 3 years) to waive to the general education level; The cost of the Accuplacer assessment is $15; Catalog #: 94100100; Learn more at www.fvtc.edu/Assessment.

Credit Transfer Options

They're your credits. Take them with you!

Whether you’re an incoming student, transferring to another two-year college or pursuing your bachelor’s degree, we make it easy for you to seamlessly transfer your credits. With full accreditation by the Higher Learning Commission, we offer credit transfer agreements with more than 65 two-and four-year colleges.

Transfer In

Many students come to Fox Valley Tech with credits they’ve already earned, either while in high school or at other colleges and universities. It’s also possible to be granted credit for career-related knowledge and skills you’ve already mastered.

Transfer Out

Is a four-year degree in your future? Save time and money by starting here. You can earn your associate degree at Fox Valley Tech, then apply your credits toward a bachelor’s degree. Or easily transfer your credits to other two-year colleges.

Program Outcomes
  • Manage information technology hardware
  • Manage software
  • Support computer networks
  • Provide end user support
Undecided?

Still undecided about your major or exploring your career options? Check out these resources to identify your personality traits, values, abilities and interests – important considerations when choosing a career. You’ll also find details about scheduling a college visit and contact information for our career counselors if you’d like more personal assistance. We’re here to help you explore your options.



Make the most of your education.

Start anywhere. Many credits can apply toward future programs, so you can get the right training at the right time in your career.

Start anywhere. Many credits can apply toward future programs.
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